{"id":9403654603046,"title":"Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It","handle":"ridiculously-easy-to-do-business-with-a-practical-guide-to-giving-customers-what-they-want-how-and-when-they-want-it","description":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePublisher: Classified Press\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eAuthor: David Avrin\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eISBN: 9798218403652\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePages: 192\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eBinding: Hardcover\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eTo future-proof your business, you need to do more than merely offer high-quality and great service. You need to become \u003c\/span\u003e\u003cspan class=\"a-text-bold a-text-italic\"\u003eRidiculously Easy to Do Business With\u003c\/span\u003e\u003cspan\u003e. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customer will leave you for competitors if you give them a reason to.\u003cbr\u003e\u003cbr\u003eIn the pages of this book, you will learn why it’s critically important for you to become Ridiculously Easy for customers or prospects\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eHave speedy access to service, answers, response, resolution, and delivery.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eUnderstand why speed has become a primary driver for customer choice.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTry before they buy—without having to give you their credit card!\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCustomize their order or choose their customer journey. See the price without going through pages of online text or meet with a sales rep.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eRemember what they are paying for, and why they chose you in the first place.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTrust you, the process and others who have shared their buying experience online.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eSleep well at night knowing that you have a process to future-proof your customer engagement model.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e","published_at":"2024-06-10T09:19:27-04:00","created_at":"2024-06-10T09:19:27-04:00","vendor":"JPL Fulfillment","type":"Books","tags":["business","customer service","David Avrin"],"price":1999,"price_min":1999,"price_max":1999,"available":true,"price_varies":false,"compare_at_price":2495,"compare_at_price_min":2495,"compare_at_price_max":2495,"compare_at_price_varies":false,"variants":[{"id":48793440878886,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9798218403652","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It","public_title":null,"options":["Default Title"],"price":1999,"weight":369,"compare_at_price":2495,"inventory_management":"shopify","barcode":"9798218403652","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926","\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931"],"featured_image":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","options":["Title"],"media":[{"alt":null,"id":39718506594598,"position":1,"preview_image":{"aspect_ratio":0.647,"height":1500,"width":970,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904"},"aspect_ratio":0.647,"height":1500,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","width":970},{"alt":null,"id":39718509642022,"position":2,"preview_image":{"aspect_ratio":0.811,"height":1280,"width":1038,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926"},"aspect_ratio":0.811,"height":1280,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926","width":1038},{"alt":null,"id":39718510297382,"position":3,"preview_image":{"aspect_ratio":0.902,"height":1500,"width":1353,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931"},"aspect_ratio":0.902,"height":1500,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931","width":1353}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePublisher: Classified Press\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eAuthor: David Avrin\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eISBN: 9798218403652\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePages: 192\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eBinding: Hardcover\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eTo future-proof your business, you need to do more than merely offer high-quality and great service. You need to become \u003c\/span\u003e\u003cspan class=\"a-text-bold a-text-italic\"\u003eRidiculously Easy to Do Business With\u003c\/span\u003e\u003cspan\u003e. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customer will leave you for competitors if you give them a reason to.\u003cbr\u003e\u003cbr\u003eIn the pages of this book, you will learn why it’s critically important for you to become Ridiculously Easy for customers or prospects\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eHave speedy access to service, answers, response, resolution, and delivery.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eUnderstand why speed has become a primary driver for customer choice.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTry before they buy—without having to give you their credit card!\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCustomize their order or choose their customer journey. See the price without going through pages of online text or meet with a sales rep.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eRemember what they are paying for, and why they chose you in the first place.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTrust you, the process and others who have shared their buying experience online.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eSleep well at night knowing that you have a process to future-proof your customer engagement model.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e"}

Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It

Product Description

 

Publisher: Classified Press

Author: David Avrin

ISBN: 9798218403652

Pages: 192

Binding: Hardcover

To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customer will leave you for competitors if you give them a reason to.

In the pages of this book, you will learn why it’s critically important for you to become Ridiculously Easy for customers or prospects

  • Have speedy access to service, answers, response, resolution, and delivery.
  • Understand why speed has become a primary driver for customer choice.
  • Try before they buy—without having to give you their credit card!
  • Customize their order or choose their customer journey. See the price without going through pages of online text or meet with a sales rep.
  • Remember what they are paying for, and why they chose you in the first place.
  • Cancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road.
  • Trust you, the process and others who have shared their buying experience online.
  • Sleep well at night knowing that you have a process to future-proof your customer engagement model.
Sku: 9798218403652
$19.99 $24.95
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