{"id":9403654603046,"title":"Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It","handle":"ridiculously-easy-to-do-business-with-a-practical-guide-to-giving-customers-what-they-want-how-and-when-they-want-it","description":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePublisher: Classified Press\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eAuthor: David Avrin\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eISBN: 9798218403652\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePages: 192\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eBinding: Hardcover\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eTo future-proof your business, you need to do more than merely offer high-quality and great service. You need to become \u003c\/span\u003e\u003cspan class=\"a-text-bold a-text-italic\"\u003eRidiculously Easy to Do Business With\u003c\/span\u003e\u003cspan\u003e. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customer will leave you for competitors if you give them a reason to.\u003cbr\u003e\u003cbr\u003eIn the pages of this book, you will learn why it’s critically important for you to become Ridiculously Easy for customers or prospects\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eHave speedy access to service, answers, response, resolution, and delivery.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eUnderstand why speed has become a primary driver for customer choice.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTry before they buy—without having to give you their credit card!\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCustomize their order or choose their customer journey. See the price without going through pages of online text or meet with a sales rep.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eRemember what they are paying for, and why they chose you in the first place.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTrust you, the process and others who have shared their buying experience online.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eSleep well at night knowing that you have a process to future-proof your customer engagement model.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e","published_at":"2024-06-10T09:19:27-04:00","created_at":"2024-06-10T09:19:27-04:00","vendor":"JPL Fulfillment","type":"Books","tags":["business","customer service","David Avrin"],"price":2495,"price_min":2495,"price_max":2495,"available":true,"price_varies":false,"compare_at_price":2495,"compare_at_price_min":2495,"compare_at_price_max":2495,"compare_at_price_varies":false,"variants":[{"id":48793440878886,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9798218403652","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It","public_title":null,"options":["Default Title"],"price":2495,"weight":369,"compare_at_price":2495,"inventory_management":"shopify","barcode":"9798218403652","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926","\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931"],"featured_image":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","options":["Title"],"media":[{"alt":null,"id":39718506594598,"position":1,"preview_image":{"aspect_ratio":0.647,"height":1500,"width":970,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904"},"aspect_ratio":0.647,"height":1500,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously.jpg?v=1718024904","width":970},{"alt":null,"id":39718509642022,"position":2,"preview_image":{"aspect_ratio":0.811,"height":1280,"width":1038,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926"},"aspect_ratio":0.811,"height":1280,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously1.jpg?v=1718024926","width":1038},{"alt":null,"id":39718510297382,"position":3,"preview_image":{"aspect_ratio":0.902,"height":1500,"width":1353,"src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931"},"aspect_ratio":0.902,"height":1500,"media_type":"image","src":"\/\/jplbooks.com\/cdn\/shop\/files\/Ridiculously2.jpg?v=1718024931","width":1353}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePublisher: Classified Press\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eAuthor: David Avrin\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eISBN: 9798218403652\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003ePages: 192\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(81, 129, 68);\"\u003e\u003cstrong\u003eBinding: Hardcover\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eTo future-proof your business, you need to do more than merely offer high-quality and great service. You need to become \u003c\/span\u003e\u003cspan class=\"a-text-bold a-text-italic\"\u003eRidiculously Easy to Do Business With\u003c\/span\u003e\u003cspan\u003e. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customer will leave you for competitors if you give them a reason to.\u003cbr\u003e\u003cbr\u003eIn the pages of this book, you will learn why it’s critically important for you to become Ridiculously Easy for customers or prospects\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eHave speedy access to service, answers, response, resolution, and delivery.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eUnderstand why speed has become a primary driver for customer choice.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTry before they buy—without having to give you their credit card!\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCustomize their order or choose their customer journey. See the price without going through pages of online text or meet with a sales rep.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eRemember what they are paying for, and why they chose you in the first place.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eCancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eTrust you, the process and others who have shared their buying experience online.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eSleep well at night knowing that you have a process to future-proof your customer engagement model.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e"}